Terms

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Llojenn, Inc.
2101A Churchville Road
Bel Air, Maryland 21015

 

  • All bending section repairs are estimated before repairs begin. Our general agreement with our customers is to complete all repairs estimated under $300.00. All estimates over $300.00 are sent to the customer and our repair will begin when approval is given, either verbally or via E-mail. If quotes are requested before any repair, they will be provided. Quoted work will not begin until approval is received, which in turn may increase turn-around-time.

  • Llojenn invoices upon completion of every repair. Payment is Due 30 days from date of Invoice, unless stated otherwise. Statements are generated at the beginning of every month. All Invoices and Statements are e-mailed, unless hard copies are requested.

  • Llojenn values all of our customers and we strive to give them the best service possible, at a fair price. Some of the required repairs on bending sections can be costly for our customers and our goal is to accommodate all parties involved. This way we share the high cost of extensive repairs with our customers. We feel this is an amicable solution and hope this will be workable for  all parties involved.

  • The shipping method is totally up to our customers. Each customer is responsible for informing Llojenn of their shipping preference, FedEx, UPS, Standard Overnight, Priority, or Ground etc. Shipping to and from Llojenn and Insurance costs are the responsibility of the customer. Inform Llojenn if additional insurance is desired for return shipment.

  • All Llojenn repairs come with a 90 day warranty. We warrant that the repairs we perform, will be free of defects in material and workmanship and perform as needed, under normal use and service. Additional courtesy repairs may be given at anytime after 90 days, if our inspection shows an error on our part. Llojenn pays for standard next day shipping on all warranty work.

Llojenn, Inc.
2101A Churchville Road
Bel Air, Maryland 21015
410-734-0333